Joint Enterprise Technologies is a growing information technology organization in the Tampa Bay/St. Petersburg/Central Florida area, servicing a full range of commercial, local, state and federal customers. We’re looking for dedicated and self-motivated people to join our team of information technology professionals.
JET accepts resumes from IT professionals of various areas and levels of expertise at all times. However, you will only be contacted if there is a position open which matches your skills and qualificiations. Please feel free to submit your resume and, if a position becomes available that matches your skill set, we will contact you for an interview.
Field Service Technician-TS/SCI Clearance - ECS2009
Today's global security environment is a constant of change. Threats can arise from any point on the globe and our military services must be prepared and capable of responding at a moments notice. A core force multiplier is the role played by government contracted services. As a service-disabled veteran-owned small business, Joint Enterprise Technologies is uniquely positioned to understand the needs of Department of Defense organizations and match those needs with current technology to ensure US forces maintain technological, strategic, and tactical information superiority.
About the Opportunity:
Joint Enterprise Technologies is seeking a talented Field Service Technician with an active TS/SCI clearance to provide on-site desktop and cabling infrastructure maintenance and support for customer voice, data, and/or video communications networks. The successful candidate will be responsible for providing customer support to all on-site customer managed networks. Candidate must be able to accurately document; using customer outage tracking software, all critical network and user incidents and outages. The main tools utilized for this position are Support Web Incident Tracking System, and various network monitoring and analysis tools as required.
Performs installation, maintenance and repair of telecommunications systems.
Installs, maintains and repairs voice, data and wireless communications systems.
Maintains telecommunications equipment and installs, rearranges and removes equipment and associated wiring.
Interprets service orders, circuit diagrams, and electrical schematics.
Tests, locates, and repairs equipment problems associated with trouble calls, and performs routine maintenance.
Verifies work order information and receipt of all necessary equipment and information.
Provides guidance and work leadership to less-experienced technicians.
Maintains current knowledge of relevant technologies as assigned.
Participates in special projects as required.
Provides Tier I and II support at remote field and garrison sites. Can perform server and desktop installation, basic cabling
Perform systems administration of desktop and server systems connected to local and wide area networks
Desktop system management responsibilities involving account monitoring, security, Operating System (OS) installation, and other local area system administration related functions
Capable of running an entire remote site by themselves with demanding customers in austere or garrison locations
Must be able to load cryptographic keys and perform troubleshooting on many types of hardware and software
Strong Communication Skills - verbal and written
Intermediary problem analysis and problem solving skills
Attention to detail and accuracy within documentation
Able to interact with Customer via phone, email and video teleconference
Adaptability to 24/7 environment
Able to work independently within a Team Concept
Shift Work is required (work center is 24/7).
Position requires the candidate to pass the CI Poly.
A minimum of 2 years of relevant technical experience in the administration of networked desktop and server systems.
A Bachelor’s Degree from an accredited institute in an area applicable to this position (e.g. information systems, computer science, math, or engineering).
Substitute for Educational Requirement:
An additional four years of relevant technical experience may be substituted for the Bachelor’s Degree.
Security+ CE required
CompTIA A+ (desired)
CompTIA Network + (desired)
ITIL Foundations (desired)
An active TS/SCI clearance is required. Willingness to obtain a CI Polygraph.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
Joint Enterprise Technologies, LLC is an equal access/equal opportunity employer, committed to excellence in service through diversity employment. Joint Enterprise Technologies, LLC is a drug-free workplace and participates in E-Verify. Joint Enterprise Technologies, LLC is committed to working with and providing reasonable accommodation to applicants and employees with disabilities. If you feel you require a reasonable accommodation to apply for a position with Joint Enterprise Technologies, LLC, please call 813-436-9946 or e-mail us at firstname.lastname@example.org and let us know the nature of your request, along with your contact information. Reasonable accommodations are considered on a case-by-case basis. Please note that only those inquiries concerning a request will be considered.