Joint Enterprise Technologies is a growing information technology organization in the Tampa Bay/St. Petersburg/Central Florida area, servicing a full range of commercial, local, state and federal customers. We’re looking for dedicated and self-motivated people to join our team of information technology professionals.
JET accepts resumes from IT professionals of various areas and levels of expertise at all times. However, you will only be contacted if there is a position open which matches your skills and qualificiations. Please feel free to submit your resume and, if a position becomes available that matches your skill set, we will contact you for an interview.
IT Hardware Support/Maintenance Technician - ECS2188
Today's global security environment is in a constant of change. Threats can arise from any point on the globe and our military services must be prepared and capable of responding at a moments notice. A core force multiplier is the role played by government contracted services. As a service-disabled veteran-owned small business, Joint Enterprise Technologies is uniquely positioned to understand the needs of Department of Defense organizations, and match those needs with current technologies to ensure US forces maintain technological, strategic, and tactical information superiority.
About the Opportunity:
Joint Enterprise Technologies is seeking a talented Hardware Support Technician to provide hardware and cabling infrastructure maintenance and support for customer voice, data, and/or video communications networks. The successful candidate will be responsible for providing customer support to all on-site customer managed networks. Candidate must be able to accurately document; using customer outage tracking software, all critical network and user incidents and outages.
Performs installation, maintenance and repair of telecommunications systems.
Installs, maintains and repairs voice, data and wireless communications systems.
Maintains telecommunications equipment and installs, rearranges and removes equipment and associated wiring.
Interprets service orders, circuit diagrams, and electrical schematics.
Tests, locates, and repairs equipment problems associated with trouble calls, and performs routine maintenance.
Verifies work order information and receipt of all necessary equipment and information.
Provides guidance and work leadership to less-experienced technicians.
Maintains current knowledge of relevant technologies as assigned.
Participates in special projects as required.
Strong Communication Skills - verbal and written
Intermediary problem analysis and problem solving skills
Attention to detail and accuracy within documentation
Able to interact with Customer via phone, email and video teleconference
Adaptability to 24/7 environment
Able to work independently within a Team Concept
Shift Work may be required.
0 - 4 years of related experience.
HS/GED + 4 years experience
Associates Degree + 2 years experience
Bachelor’s Degree + 0 years experience
Substitute for Educational Requirement:
4 years of related experience may be substituted for the Bachelor’s Degree.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Joint Enterprise Technologies, LLC is a drug-free workplace and participates in E-Verify.
Joint Enterprise Technologies, LLC is an equal access/equal opportunity employer, committed to excellence in service through diversity employment.
Joint Enterprise Technologies, LLC is committed to working with and providing reasonable accommodation to applicants and employees with disabilities. If you feel you require a reasonable accommodation to apply for a position with Joint Enterprise Technologies, LLC, please call 813-436-9946 or e-mail us and let us know the nature of your request, along with your contact information. Reasonable accommodations are considered on a case-by-case basis. Please note that only those inquiries concerning a request will be considered.